Pause Subscription
We offer the option to pause your subscription if you need a break from video editing. Pausing your subscription is a great way to take a breather without losing your projects or assets.
What Happens When You Pause?
- While your subscription is on pause, your account and projects will remain completely safe. However, editing capabilities and all premium features will be temporarily unavailable until your subscription resumes.
- Subscriptions can be paused for a duration of 1 to 3 billing cycles.
- You will not be billed during this period, and billing will automatically resume once the selected pause duration concludes.
How to Pause Your Subscription
- Go to Settings & Billing on the left-side panel of your dashboard and select the Subscription tab at the top of the screen.
- In the top section labeled Your Billing, locate and click the Cancel Subscription button.
- A pop-up window will appear asking if you want to pause or cancel. Select the Temporarily pause billing button.
- In the Pause duration dropdown, select whether you want to pause for 1 to 3 billing cycles.
- Check the informational box to see the exact dates your subscription will be paused and the exact date you will be charged again.
- Once you have verified the dates, click the Pause billing button at the bottom right of the window to confirm.
If you decide you want to return to editing before your scheduled pause period ends, you can manually resume your subscription at any time from this same Billing page. Your billing cycle will simply commence from the day you reactivate it.
