Payments

Billing Periods

When choosing a Flixier plan, you can select between two billing cycles:

Monthly: Payments are processed automatically every month for the plan you are using.
Annual: Billed once a year upfront. This is our most advantageous option, offering a significant discount compared to the monthly rate.

Renewal Date vs. Reset Date

To manage your subscription effectively, it helps to understand the difference between these two dates:

Renewal Date: This is the specific day your subscription cycle ends and automatically extends for the next period. Billing for the upcoming cycle typically happens at the exact time of renewal or shortly after.
Reset Date: This is the day your monthly usage allowances, such as export time, transcription hours, translation time, and audio enhancement limits/AI credits, reset to full capacity.

Note: For standard plans, your Renewal Date and Reset Date fall on the exact same day each month.

Managing Cancellations & Add-ons

Cancellations: If you cancel your recurring payment, your plan will not stop working immediately. Your account and features will remain fully active until your next scheduled renewal date.
Add-ons: Any extra add-ons you purchase (such as additional AI credits) will automatically renew on the same cycle as your primary subscription (monthly or annually).

Payment Methods & Taxes

We offer two secure payment options at checkout:

Credit/Debit Card: Enter your 16-digit card number, expiration date, and CVC (Card Verification Code). Please ensure you select your correct country of residence.
PayPal: Available as a convenient checkout alternative (note: this option may not be available in all countries).

Taxes & VAT Exemption

Depending on your country of residence and whether you are registering as a private individual or a business, local country taxes like VAT (Value-Added Tax) may be applied to your final total.

Business Purchase: If you are buying a subscription for a registered business, enter your official VAT ID during checkout to ensure you are automatically exempted from these local tax charges.

Once your payment is successfully processed, a confirmation email and invoice will be sent straight to your inbox.